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About Universal Shocks Ltd.

Universal Shocks Ltd. has been Jamaica's top supplier of high-quality shocks, struts & European car parts for nearly 30 years. We are committed to restoring your vehicle's original ride quality and comfort for a smooth and safe driving experience. Our products are suitable for cars, pickups, light trucks, and buses.

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Providing Reliable Shocks, Struts

& European Cars Parts for 30 Years

Quality Products for a Safe and Comfortable Ride

Our high-quality shocks and struts are designed to restore your vehicle's original ride quality, providing comfort and safety.

Ensuring Vehicle Safety with Every Installation

Professional, free installations at our Red Hills Road location guarantee your vehicle's safety and optimal performance.

Trusted Brands for Reliable Performance & Durability

We offer products from the most trusted brands, ensuring long-lasting performance and durability for your vehicle.

 

Our Vision

Our vision at Universal Shocks Limited is to become the leading national supplier of good quality shock absorbers, European car parts and automotive services. We aim to achieve this by expanding our reach and establishing a wide network of expert and customer-focused staff members, ensuring increased accessibility and delivery points for our valued customers. At our company, we uphold a set of core values that guide our actions and define our culture.

 

Our Mission

With customer satisfaction as our motivator, Universal Shocks Limited is committed to providing the widest range of quality shock absorbers and a growing range of European parts at the best possible prices and value by knowledgeable, experienced, ethical, and customer-focused staff in a rewarding and sustainable work environment.

 

 

 

Our Values

At Universal Shocks Ltd., we are dedicated to delivering exceptional service through high-quality products and personalized attention, ensuring customer satisfaction with timely solutions. We prioritize respect and inclusivity, fostering a supportive environment where every individual is valued and collaboration is key. Our commitment to competitive compensation reflects our recognition of exemplary performance, helping us attract and retain top talent. These core values guide our actions and interactions, driving our commitment to excellence and reinforcing our position as Jamaica's leading supplier of shocks, struts, and auto parts.

FAQs

1. How do I request a quote?

You can call 876-925-1000 for a direct quote. Also, you can email, WhatsApp (876-997-2787) or fill out the "Request a quote" form.

 

2. How do I place an order?

You can call us or What'sApp the order. We will then instruct you on bank transfer details. We then ship by Knutsford Express.

 

3. What payment methods do you accept?

Cash or all major credit and debit cards. Additionally we can arrange bank transfers.

 

4. How may I obtain my purchase?

To collect your purchase you can either collect it at our location at 58 Red Hills Road or if you're not located in Kingston, make arrangements with us to ship via Knutsford Express. Whichever is more convenient.

 

5. What is your return policy?

As reflected on our invoices there is a 5 day return window where conditions apply.

 

6. Can I order online?

We are working on it! Online order will be a feature very soon. 

Ready to Enhance Your Driving Experience?

Got questions or need a quote for specific auto parts? Click below to get a personalized quote from our team. We're here to help with all your automotive needs.

 Request a Quote 

Address:

 58 Red Hills Road, Kingston 10, Jamaica 

Contact:

Phone: (876) 925-1000

Digicel: (876) 619 - 6191, (876) 619 - 2266

WhatsApp: (876) 997-2787

Email: info@universalshockslimited.com   

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